Customer Reviews

We purchased a Lexus RX350 F sport ... and the experience was fantastic, Mateemn our salesman was great and went above and beyond our expectations. To complete our purchase Mateemn went a step further to give my wife a rhinestone Lexus keychain, thanks Mateemn! Thanks to all the friendly staff and a great buying experience. Love the vehicle!

Great service and great staff. Easy to talk to and very accommodating. Every time we walk in we are greeted with smiles! Both sales staff and service staff are great to deal with!

I am from Toronto and I have recently purchased a 2013 ES350 from Lexus of Kingston. I was very pleased by the extraordinary customer service provided by the staff. The presentation of my car at the time of delivery was to perfection. Sales Representative, Matt Ferguson was attentive and patient when answering all of my questions and his expertise in Lexus vehicles is commendable. Financial services manager, Tyler Hutchins understood I was short for time and provided a quick but thorough service. My dad will be purchasing an RX350 from Lexus of Kingston very soon. We recommend Lexus of Kingston to all of our friends in Toronto.

I was on a 2 month search for a super clean 2012 Toyota Rav4 V6...guess what...my dream car showed up at Lexus of Kingston as a trade in. One senior owner and dealer serviced with low KMs.! These cars are sold so fast it makes your head spin so I acted fast and dealt with Mateemn. Purchased it over the phone trusting Mateemn that it was a high quality car as he told me. He had it ready for me as promised and also picked me up at the train station as I live 5 hours away (on his day off no less!). The car was presented to me in a huge heated bay while we inspected it together over a fresh brewed coffee. The purchase process was smooth, well documented and very comfortable with Mateemn. The car was better than I imagined ...super clean and tight almost like new. My trust in Mateemn sure paid off for a fussy Toyota junkie like me. He took care of all the details and surpised me with a full tank of fuel before I left. The 5 hour drive home was wonderful enjoying my new ride and the great experience at Lexus of Kingston. Thanks Mateemn...keep up the good work!

I don’t usually leave reviews but I felt Mateemn deserved one. I've never been a dealer guy but Mateemn was genuinely fantastic and exactly what I wanted from one. I told him exactly what I wanted, and he got it for me and for the price I wanted it for. His explanations were right to the point, open with no bs; didnt use any demeaning dealer nonsense, no calculator magic, no cheesy nice guy, and even gave me the break down of the fees without asking. In the end I liked him so much that I decided to drive 3 hours to kingston and just make a day out of it. The guy even took his time being patient explaining all the buttons to my mom, and my mom is very happy with the truck.

had to pleasure of discussing my next vehicle with Mateemn. He had an extensive knowledge of all the different Lexus vehicles currently available and selected the one that was best suited for my need. I would recommend anyone looking to purchase a reliable luxury vehicle to speak with him first; you might be surprised at the low price he's willing to offer you for. Overall, it was a great experience and I will refer my friends to him in the future.

Thank you to James and Simon over at the Lexus of Kingston for such an amazing service and experience. From test drive too negotiations, my family and I appreciate the upmost respect and professionalism given from those two gentlemen. I highly recommend anyone who's in the market for a Lexus vehicle to come visit the Lexus of Kingston!