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BDC representative

Published on April 03 2019

We are seeking self-motivated candidates for Kingston Toyota and Lexus of Kingston’s Business Development Center.

Our BDC handles all of the incoming internet inquiries and helps with outbound sales calls. As a Business Development Representative, you will utilize your computer skills, courteous phone manners, and positive attitude to get clients to visit the dealership.

Duties and Responsibilities:

  • Respond to internet inquiries with courtesy, accuracy, and professionalism.
  • Promptly and accurately enter all customer inquiry data into the CRM software.
  • Generate sales appointments for our professional Sales & Leasing Representatives.
  • Effectively utilize lead management tools.
  • Must be comfortable making large amounts of outbound calls to our prospects daily.
  • Perform other job-related duties as assigned.
  • Provide the highest degree of customer satisfaction.

Qualifications:

  • Excellent verbal and written communication skills.
  • Efficient typing, emailing, and texting skills.
  • Ability to work independently and as part of a team in a fast paced environment.
  • Strong organizational and time management skills.
  • Must be able to work a 5 day work week, including Saturdays.
  • Ability to read and comprehend rules, regulations, policies and procedures.

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