For Your Benefit
To further enhance your Lexus ownership experience, Lexus of Kingston is pleased to offer Extra Care Protection (ECP) extended service contracts.
ECP provides enhanced protection for Lexus Guests, above and beyond the coverage of mechanical components, with services such as:
- Trip Interruption Coverage
- Vehicle Rental Assistance
- Personalized Trip Planning
- Roadside Assistance
With fully-transferable contracts, ECP can also enhance the resale value of your Lexus. Transfer of coverage to a new owner is as simple as signing the contract and advising Lexus of Kingston of the change.
ECP coverage is also available for Lexus Pre-Owned Vehicles. See Lexus of Kingston for full details.
HOW CAN WE HELP YOU?
Available Platinum Plans
Our new "Platinum" plans provide coverage above and beyond that offered by our "Gold" plans. In fact, there are very few components that are not covered by the Platinum plans. See Lexus of Kingston for additional details.
Benefits of ECP Coverage
If a covered component fails while you are traveling more than 80 km from home, ECP provides a reimbursement of up to $100 per day for hotel, meal, and alternate transportation expenses, up to a maximum of $300 per occurrence
This service includes:
- Boost a dead battery
- Provide key lockout service
- Deliver gas if you are stranded
- Change a flat tire
- Winching from a ditch
Vehicle Rental Assistance
As detailed in your Owner’s Manual Supplement, your Lexus New Vehicle Warranty includes a loaner car program, to ensure that you have alternate transportation if your vehicle must remain at Lexus of Kingston’s service department overnight because of a warrantable condition requiring longer than eight (8) hours to repair. In similar circumstances, ECP provides you with reimbursement of up to $60 per day for alternate transportation, for a maximum of 5 days.
Roadside Assistance Program
When you purchase an ECP contract, your Roadside Assistance coverage is extended from the original 48 months to the full length of your contract, with unlimited kilometres. See Roadside Assistance Coverage for details.
Personalized Auto Trip Planning Assistance
With one phone call, our Personalized Auto Trip Planning Assistants will provide you with detailed routes, points of interest, and accommodation recommendations. Please contact us 10 days in advance of your trip and we’ll send you a package that includes:
- Colour maps
- Alternate routes
- A trip log
- Tour and accommodation directories
- Lists of Lexus Dealerships
- Notable attractions
- Entertainment en route
When you purchase an ECP contract, coverage of vehicle components is extended from the standard 48 month/80,000 km to the term selected. Protection includes the Powertrain components (also outlined in your Lexus Owner's Manual Supplement under "New Vehicle Warranty"), plus other important components.
Tire Road Hazard Warranty
Original equipment tires damaged by road hazards are covered under the Tire Road Hazard Protection warranty. This coverage is provided for a period of 36 months or 50,000 km or until the tire treadwear indicator becomes visible, whichever occurs first. The warranty applies to direct expenses incurred to repair or replace original equipment tires. Coverage is provided with respect to parts, labour, installation, balancing, and the applicable taxes. Lexus of Kingston will make the appropriate repair and claim.
For full details, download the PDF.
Oil and Filter/Inspection Program
To keep your vehicle running smoothly, take advantage of the complimentary Oil and Filter/Inspection Program. Please see your owner’s manual supplement for lubrication intervals. You must purchase your Lexus Owner Protection plan within 31 days of the original vehicle registration date. (Ask Lexus of Kingston for details.) With the Oil & Filter Services, every lubrication includes the following operations:
- Replace engine oil and filter
- Remove and inspect air filter element
- Lubricate locks, latches, and hinges
- Inspect lights, horns, and wipers for proper function
- Inspect coolant, brake, and washer fluid levels
- Inspect tires for damage and wear